Emphasys Help and Support
» Frequently Asked Questions

How do I setup my mail account to work with my email program?
First make sure you have your account information. Once you have this information follow the provided instructions below to setup your account and SMTP Authentication on your email program.

Mobile:
iPhone

PC Applications:
Outlook Express
Outlook - 97, 98, 2000, 2003
Netscape Mail
Eudora

Mac Applications:
Outlook Express
Entourage
OS X Mail - v1.2, v1.3, v2.0

Incoming Mail (POP/IMAP) Server:
mail.yourdomain.com

Account Name or ID:
yourname@yourdomain.com

Outgoing Mail:
Turn on SMTP authentication and
set the Outgoing Mail Server to
mail.yourdomain.com. Also change
the port for Outgoing Mail from
25 to 2525.


How do I find out statistics about my web site?
If we host your web site you have the ability to find out statistical about visitors to your site.


How do I change the news on my front page?
If you have the news feature activated for your account you can add, modify, or remove news items visible from your front page.


My mailbox is getting full, what do I do?
If your email is not working properly or you believe your mailbox may be full, visit the link below.


How do I create a vacation message for my mailbox?
If you plan to be away from your email for a long period of time and would like to auto-respond to everyone sending you mail, visit the link below.


What it people are not receiving my vacation messages?
For instructions on turning on your vacation message and clearing your "Replied Address List", visit the link below.


If you have any questions or problems that are not explained in this help section, please contact us.



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